POSOMS Privacy Policy (Google Play Listing)[cite: 1]

Last updated: 2026-03-09[cite: 1]

This Privacy Policy explains how POSOMS (“we”, “our”, “us”) collects, uses, and protects information when you use the POSOMS mobile application available on Google Play[cite: 1]. It summarizes the data practices relevant to our mobile experience in clear, non-technical language[cite: 1].

1. Data We Collect[cite: 1]

Category[cite: 1]	Details[cite: 1]	Purpose[cite: 1]
Account Information[cite: 1]	Staff names, email addresses, role assignments, and outlet associations[cite: 1].	Creating and maintaining staff logins, enforcing permissions, and providing secure access[cite: 1].
Restaurant Operations Data[cite: 1]	Orders, bills, menu items, tables, shifts, printer settings, and similar outlet-level configuration[cite: 1].	Powering day-to-day POS features, analytics, and reports[cite: 1].
Diagnostics (Optional)[cite: 1]	Basic performance and crash information if you opt into sharing diagnostics[cite: 1].	Monitoring app reliability and resolving technical issues[cite: 1].
Notification Tokens[cite: 1]	Device tokens for push notifications when the feature is enabled[cite: 1].	Sending order alerts and operational notifications[cite: 1].

We do not collect consumer payment card numbers or access your device contacts, photos, or sensors[cite: 1].

2. How We Use Data[cite: 1]

Account Access – To authenticate staff members and apply the correct permissions[cite: 1].
Business Operations – To process orders, manage tables, track staff activity, and produce reports[cite: 1].
Realtime Updates – To keep order and table information synchronized across staff devices[cite: 1].
Notifications – To deliver push notifications about important restaurant events when enabled[cite: 1].
Compliance & Auditing – To maintain records required for restaurant accountability and regulatory obligations[cite: 1].

3. Data Sharing & Disclosure[cite: 1]

We do not sell your personal data[cite: 1]. We share information only with trusted service providers that help us deliver the app, such as:[cite: 1]

Cloud Hosting & Storage Providers – To host our application services and databases[cite: 1].
Authentication & Notification Services – To manage secure sign-in and send push notifications[cite: 1].
Analytics & Diagnostics Providers – To help us monitor performance and resolve issues[cite: 1].

These partners are bound by confidentiality and data protection obligations[cite: 1]. We may also disclose information if required by law, to respond to legal requests, or to protect our rights and users[cite: 1].

4. Data Storage & Security[cite: 1]

Encryption – Data is encrypted during transfer between your device and our servers[cite: 1].
Access Controls – Only authorized personnel and systems can access operational data[cite: 1].
Segregation – Restaurant data is logically separated so outlets cannot access each other’s information[cite: 1].
Session Controls – Access tokens are validated and refreshed to prevent unauthorized use[cite: 1].

5. Data Retention[cite: 1]

Restaurant operational data is retained while the restaurant maintains an active subscription or as required by applicable regulations[cite: 1].
Staff account information remains until a restaurant administrator deletes the account[cite: 1].
Diagnostic logs are kept only as long as needed for troubleshooting and are then securely deleted or anonymized[cite: 1].

6. Your Choices & Rights[cite: 1]

Depending on your location and employer’s policies, you may be able to:[cite: 1]

Access or update your account information[cite: 1].
Request deletion of your staff account (subject to restaurant admin approval)[cite: 1].
Export operational data through the in-app reports or administrator tools[cite: 1].

Restaurant administrators control staff roles, outlet assignments, and permissions from the POSOMS portal[cite: 1]. Staff members should contact their administrator to exercise these rights[cite: 1].

7. Children’s Privacy[cite: 1]

POSOMS is intended for restaurant staff and is not directed to children under 13. We do not knowingly collect personal information from children[cite: 1]. If you believe a child has provided information, contact us so we can delete it promptly[cite: 1].

8. Changes to This Policy[cite: 1]

We may update this Privacy Policy as we launch new features or comply with updated legal requirements. We will notify administrators of significant changes through the POSOMS portal or release communications[cite: 1]. Continued use of the app after changes take effect constitutes acceptance of the revised policy[cite: 1].

9. Contact Us[cite: 1]

For privacy inquiries, data requests, or security concerns, please contact:

Email: developeramankumar@gmail.com

By using the POSOMS app on Google Play, you agree to this Privacy Policy[cite: 1]. Please review it periodically to stay informed about how we protect your data[cite: 1].